PERLINDUNGAN HUKUM BAGI KONSUMEN JASA KEUANGAN DALAM PERJANJIAN BAKU DENGAN KLAUSULA EKSONERASI
DOI:
https://doi.org/10.21776/ub.arenahukum.2019.01202.8Keywords:
Legal protection, Consumer, Standart agreement, Exoneration clauseAbstract
Abstract
Standard agreements with exoneration clauses are generally used by people who have economic advantages so they are in a dominant position. Whereas the opposite party (Woderpartij) has a weak economic position either because of imbalance position or the ignorance of choices. The research aims to know and understand legal protection efforts if consumers have been harmed by the existence of a standard agreement with the exoneration clause on banks as financial service business actors. This is a normative research with a case approach analyzed based on applicable legal provisions and described descriptively analytically. Preventive and curative measures are needed in law enforcement that provide a deterrent effect to banks as financial service business actors (PUJK) that harm consumers. This is to prevent abuse standard with exoneration clauses in the form of transferring responsibilities and freeing up risks.
Abstrak
Perjanjian baku dengan klausula eksonerasi pada umumnya digunakan oleh kalangan yang memiliki keunggulan ekonomi sehingga berada pada posisi yang dominan. Sedangkan pihak lawannya (woderpartij) yang mempunyai kedudukan ekonomi yang lemah baik karena ketidakseimbangan posisi maupun karena ketidaktahuan terhadap pilihan. Penelitian dalam artikel ini bertujuan untuk mengetahui dan memahami upaya perlindungan hukum jika konsumen telah dirugikan dengan adanya perjanjian baku dengan klausula eksonerasi pada bank sebagai pelaku usaha jasa keuangan. Metode penelitian yang digunakan adalah yuridis normatif dengan pendekatan kasus yang dianalisis berdasarkan ketentuan hukum yang berlaku serta diuraikan secara deskriptif analitis. Diperlukan upaya preventif serta kuratif dalam penegakan hukum yang memberikan efek jera kepada bank selaku pihak pelaku pelaku usaha jasa keuangan (PUJK) yang merugikan konsumen agar tidak menyalahgunakan klausula baku dengan klausula eksonerasi berupa pengalihan tanggung jawab serta membebaskan resikoReferences
DAFTAR PUSTAKA
Buku
Nasution, Az. Hukum Perlindungan Konsumen, Diadit Media. Yogyakarta: Tarawang Press, 2001.
Kristiyanti, Celina Tri Siwi . Hukum Perlindungan Konsumen. Jakarta : PT Sinar Grafika, 2014.
Marzuki, Peter Mahmud. Penelitian Hukum. Jakarta : Kencana Group, 2005.
Shidarta. Hukum Perlindungan Konsumen Indonesia. Jakarta : PT. Grasindo, 2000.
Shofie, Yusuf dan Somi Awan. Sosok Peradilan Konsumen: Mengungkap Pelbagai Persoalan Mendasar BPSK. Jakarta: Piramedia, 2004.
Jurnal
Sriwati. “Perlindungan Hukum Bagi Para Pihak Dalam Perjanjian Bakuâ€. Jurnal Yustika Vol III, No. 2, (Desember 2000).
Makalah
Samsul, Inosensius. “Penegakan Hukum Perlindungan Konsumen Pasca Undang-Undang Otoritas Jasa Keuangan (OJK) dan Peraturan OJK Nomor 1 Tahun 2013â€. Seminar Hukum Kerja Sama Otoritas Jasa Keuangan (OJK) dan hukumonline.com. Jakarta, 2013.
Wiwoho, Jamal. Optimalisasi , Penguatan dan Modernisasi Kelembagaan Keuangan Mikro Syariah Dalam Mewujudkan Financial Inclusion Menuju Kesejahteraan Masyarakat disampaikan pada kegiatan The 1st International Islamic Financial Inclusion Summit 2012 yang diselenggarakan Oleh DPP GP ANSOR. Surakarta: Diamond Convention Centre (Ball Room), 2012.
Artikel Internet
Sindonews.com. “OJK Terbitkan Aturan Perlindungan Konsumenâ€. h_p://ekbis.sindonews.com/read/839060/32/ojk-terbitkan-aturan-perlindungan-konsumen. Diakses 24 September 2016.
http://www.ojk.go.id/id/kanal/edukasi-dan-perlindungan-konsumen/Pages/Lembaga-Alternatif-Penyelesaian-Sengketa.aspx. Diakses 5 Oktober 2016
Peraturan Perundang-undangan
Undang-Undang Nomor 8 Tahun 1999 Tentang Hukum Perlindungan Konsumen
Peraturan Otoritas Jasa Keuangan Nomor 01/POJK.07/2013 tentang Perlindungan Konsumen Sektor Jasa Keuangan
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2019 Celina Tri Siwi Kristiyanti

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
This journal embed or display simple machine-readable CC licensing information. This journal allow reuse and remixing of content in accordance with a Creative Commons license, Creative Commons Attribution-NonCommercial 4.0 International License (CC BY NC). This license (CC BY NC) allows other users to re-edit / rewrite and rebuild a work non-commercially as long as the user gives credit and licenses his new work in the same domain.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Creative Commons Attribution-NonCommercial 4.0 International License (CC BY NC) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).